Remote working is for Everyone..not really!
Here are some qualities of a good Remote Worker: 1. Self-discipline: Remote work requires individuals to be self-motivated and have the ability to man
Top 10 ways to develop a winning mindset for customer service and collection roles
Developing a winning mindset is essential for excelling in customer service, collections, or any role that involves supporting customers. Here are ten
Culture or Salary.. why do people join us and stay?
The impact of culture and salary on attrition is a complex and multi-faceted topic. Let’s explore both and their impact on employee retention: Salary:
If you are preparing for an interview in the Order-to-Cash process, here are some tips that can help you:
Research the company: Before the interview, research the company and familiarize yourself with their products, services, and business processes. This
Remote Work… are you sure my data will be secure?
10 ways we keep your data secure in a remote work environment: 1. Use Secure Network Connections: Ensure that employees connect to your organization’s
What is B2B Debt Collection? Why should a business consider outsourcing this is doing it in house?
B2B debt collection refers to the process of recovering outstanding debts owed by one business (the debtor) to another business (the creditor). There
Language plays a crucial role as a connector in business processes like customer service or collections.
Our resources speak more than 10 languages including German, Spanish, French, Korean, Bahasa, Thai, Hindi and many more… Here is why we believe it mak
Building Trust in Remote Working is a 2 Way Street!
Building trust in remote teams is a crucial aspect of remote work that needs to be actively addressed by leaders and team members alike. Without trust
Being Inclusive to a remote workforce needs conscious efforts..no one should be left behind!
Some steps to help make it happen : – 1. Communication: Maintain transparent and regular communication with remote workers through various channels li
Remote working has leveled the playing field & improved inclusion!
It has enabled individuals from various backgrounds and circumstances to participate more actively in the workforce. Here are three key ways in which